🌐 General & Product Details FAQ

Q1: What exactly is Ignition Art?

A: We craft premium LED neon wall art featuring high-definition, laser-cut silhouettes of iconic automotive and car culture designs.

Q2: Does it look good during the day when turned off?

A: Absolutely. When switched off, it acts as a sleek, minimalist acrylic art piece with clean lines that look incredibly sharp in daylight.

Q3: Does the neon light get hot?

A: Not at all. We use energy-efficient LED neon piping that stays completely cool to the touch, even if left running all night.

Q4: How long do the LED lights last?

A: Our high-grade LEDs are built to last over 50,000 hours—that is roughly 6 years of continuous, non-stop neon glow!

🛠️ Assembly & Installation

Q5: Is there any assembly required?

A: Zero. Your art arrives completely assembled, framed, and ready to plugin straight out of the physical box.

Q6: How do I hang it on my wall?

A: Super easy. The heavy-duty wall hanging mount is already pre-fitted to the back of the frame. Just hang it like a standard picture frame.

Q7: Does it come with a remote control?

A: Yes! Every piece includes a wireless remote to turn it on/off, change brightness settings, and toggle dynamic lighting modes.

Q8: What kind of power plug does it use?

A: We include a 12V power adapter and will automatically ship the exact plug type that matches your country's wall outlets.

📦 Shipping & Delivery

Q9: Will it break during shipping?

A: Highly unlikely. We pack every piece inside custom-engineered, heavy-duty shock-absorbent foam layers and a rigid shipping box.

Q10: What happens if it arrives broken or damaged?

A: If the courier roughs it up, we have your back. Contact us with photos within 24 hours of delivery, and we will ship a replacement for free.

Q11: How long does shipping take?

A: Orders are typically processed in 2–4 business days, and standard transit takes roughly 7–12 business days depending on your location.

Q12: Do you ship worldwide?

A: Yes! We offer fully tracked global shipping so car enthusiasts anywhere can light up their space.

💳 Orders & Returns

Q13: Can I change or cancel my order?

A: Please email us within 12 hours of placing your order if you need to make changes before production starts.

Q14: What is your return policy?

A: Because our pieces are custom crafted, we offer returns or replacements specifically for items that arrive defective or damaged.

Q15: Which payment methods do you accept?

A: We accept all major credit cards, PayPal, Apple Pay, Google Pay, and secure shopify payment systems